TwoChex

Make sure the work is done and correct.

Look below to see how we helped a professional service industry company ensure elite quality service.
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Problem #1
An increasing volume in service contracts were on track to outpace their ability to keep up with growth.
Solution:
Turning this problem into an opportunity, we built a mobile application that could remotely ensure quality work. We gave them the ability to grow their service area without sacrificing a job well done.
Problem #2
Regional contracts required multiple teams to stay on top of the mountain of work.
Solution:
We provided a system to manage properties, delegate work, and empower the crew leaders to navigate their daily assignments efficiently.
Problem #3
When property management had gone beyond the basics of lawn care, tracking which property needed what work became problematic.
Solution:
Factoring in unexpected delays, such as rainy weather or equipment malfunctions complicated matters. Even still, we built them a scheduling system that was easy to use, with the ability to recover and adjust to delays automatically or manually.
Problem #4
Technicians and crew leaders relied on notebooks and random messages to report out on their daily work.
Solution:
Managers had to rely on the technicians and crew leaders to keep accurate notes. We provided a paperless process with an at-a-glance dashboard and the ability to drill down into each stage. After checking out of a property, a detailed report is automatically generated instantaneously.
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